Telma Lakmali

PROFILE

ISTQB Certified Software Quality Assurance Consultant with over 10 years of experience across multiple industries including supply chain, defense simulation and AI, blockchain, food technology, and oil & gas systems. My expertise spans Quality Assurance, Business Analysis, Project Management, and Product-focused delivery. I collaborate closely with stakeholders to translate business requirements into functional solutions, manage delivery risks, support sprint planning, and align cross-functional teams toward business objectives. I bring strong knowledge of SDLC/STLC, Agile methodologies, test strategy, defect lifecycle management, and complex system integrations. My experience covers functional and non-functional testing including SIT, UAT, API, mobile, web, and cloud environments. I have worked on performance validation, integration testing, backend verification, enterprise SaaS platforms, supply chain integrations, and legacy system migrations. Beyond technical capability, I am known for being a positive, approachable professional who is enjoyable to work with and a strong team player.

Core Skills

Quality Assurance

End-to-end testing across enterprise SaaS and supply chain platforms including Functional, Regression, SIT, UAT, Security and Integration testing. Strong expertise in SDLC/STLC, defect lifecycle management, test strategy planning, and release readiness across complex system implementations.

Business Analysis

Translating business and technical requirements into structured test artefacts with clear traceability. Working closely with product owners, engineers, and delivery teams to ensure requirements clarity, solution alignment, and quality-driven delivery.

Project & Product Delivery

Supporting Agile delivery through sprint planning, test estimation, risk identification, and cross-team coordination. Experienced in enterprise implementations, automation feasibility analysis, and supporting large-scale system migrations.

Tech Stack

PROFESSIONAL JOURNEY

A summary of my professional background, education, certifications, community involvement, and selected project experience across quality assurance, business analysis, and delivery support.

PROFESSIONAL SUMMARY

QA, BA & Implementation Experience Across Multiple Industries

I have worked across enterprise SaaS, startup, supply chain, blockchain, defense simulation, and food technology environments. My experience includes test planning, test design, and test execution across SIT and UAT phases, defect lifecycle management, test estimation, and automation feasibility analysis. I also create QA dashboards and reporting to track quality metrics and testing progress. I collaborate with stakeholders and global cross-functional teams to ensure effective communication, customer success, and release readiness.

New Zealand Experience

FoodME Ltd (trading as Favour)

Supporting structured QA processes, test design consistency, requirement traceability, and quality improvements in a Django-based application environment.

Previous Experience

Infor

Delivered QA and implementation support across global supply chain systems, handling functional, integration, regression, and end-to-end testing while collaborating with international teams.

Worked with brands such as

Education & Certification

Academic Background & ISTQB Certification

Currently completing a Master of Software Engineering in Auckland, with prior qualifications in International Business and Management Information Systems. Also ISTQB Certified with strong practical application in structured QA delivery, process quality, and release confidence.

EXPERIENCE HIGHLIGHTS & EDUCATION, PROJECTS & COMMUNITY INVOLVEMENT

Experience Highlights

Nov 2025 – Mar 2026

FoodME Ltd (trading as Favour)

Intern QA | MSE Capstone

Contributed to structured QA practices, testing consistency, mobile validation, and usability improvements within a product environment. Also supported requirement traceability, test design alignment, and clearer release readiness across the team.

Jun 2016 – May 2025

Infor

Principal Quality Assurance Consultant Senior Quality Assurance Consultant Quality Assurance Consultant Associate Quality Assurance Consultant

Progressed through multiple QA consulting roles supporting large-scale enterprise implementations and complex system integration programs for major global brands. Collaborated with global stakeholders across planning, test execution, defect management, and delivery support to ensure high-quality releases.

Enterprise solutions worked on

Factory Management Procure-to-Pay Invoice & Payment Management Supply Chain Visibility Supply Collaboration Logistics Operations

Jan 2024 – Jun 2024

Mynth

Software Quality Assurance

Worked in a startup-style environment performing functional and integration testing for blockchain-based systems. Supported collaborative delivery by maintaining test artefacts, identifying defects, and contributing to quality visibility for the team.

Aug 2013 – Jul 2016

Simcentric Technologies

Quality Assurance Engineer Quality Assurance Engineer Associate

Supported quality assurance for desktop software in the defense simulation domain, including Agile collaboration, API validation, and defect reporting. Also contributed to test design, execution tracking, and cross-team coordination during delivery cycles.

Education, Projects & Community Involvement

Education

Master of Software Engineering
Yoobee College of Creative Innovation, Auckland
Completed: Apr 2026
Master of Business Administration in International Business
Anglia Ruskin University
Completed: Feb 2018
BSc in Management Information Systems
University College Dublin
Completed: Aug 2013
Certification:
ISTQB Certified Tester Foundation Level (CTFL)
Completed: Dec 2017

Featured Public Projects

Lean QA Starter Kit for Software Startups
A lightweight QA starter kit for fast-moving startups. It includes Python automation scripts, QA templates, entry and exit criteria support, a test plan template, a QA maturity checklist, and a workflow diagram to help teams move from ad-hoc testing to simple, repeatable, and scalable QA practices.
SmartBargain
A team project developed by two contributors using Python, Django, HTML, CSS, JavaScript, and SQLite. It uses Singleton and Factory design patterns and includes buyer and seller flows, product management, negotiation handling, contact messaging, and dashboard-based interactions.

Community Involvement

New Zealand Red Cross
Auckland
Starting: Feb 2026
CSR Activities in Sri Lanka
Participated in community and social responsibility initiatives supporting local outreach and contribution.

RECOMMENDATIONS

★★★★★

Telma quickly became a critical part of our release process. She consistently identified blockers before production release, brought clarity across development and product builds, and remained calm and methodical during high-pressure incidents.

Nick Gilbert

Founder & CEO — Favour Read full recommendation →

★★★★★

Lakmali consistently brought exceptional attention to detail and strong expertise in both manual and automated testing methodologies. Her proactive mindset helped the team resolve critical issues before they escalated.

Irshan Lazeem

Principal Supply Chain Consultant — Infor Read full recommendation →

★★★★★

Lakmali delivered outstanding results testing customer implementations of Infor solutions. She was thorough, detail-oriented, and demonstrated strong understanding of product functionality and testing strategy.

Deepak Tiwari

QA Architecture Manager Read full recommendation →

★★★★★

Over eight years Telma progressed from Associate to Principal Quality Assurance Consultant through consistent excellence. She also mentored team members and helped build strong quality assurance practices within the team.

Lenore Meltzer

Supply Chain Solutions Leader Read full recommendation →

★★★★★

Telma was a valuable contributor to the Infor Nexus QA team, consistently demonstrating professionalism, technical expertise, and strong ownership across multiple large-scale implementations.

Thilanga Jayarathne

Lead Global Tech Solutions Read full recommendation →

★★★★★

Lakmali is a highly qualified professional with strong leadership qualities. Her proactive approach, attention to detail, and ability to manage testing tasks efficiently consistently impressed the team.